Navigating payer and regulatory requirements is a daunting task. The infrastructure needed to improve your quality and reduce errors can be costly and often becomes prohibitive for an individual practice. By outsourcing your medical billing .
services to Healthcare Administrative Partners (HAP), you can:
• Improve collections while accelerating cash flow
• Reduce your administrative costs
• Achieve efficiencies not attainable by billing in-house
• Confidently address compliance
You gain the benefit of our revenue cycle specialists, our proven processes and a technology infrastructure that promotes accuracy and efficiency. Our cost-effective service can help you increase your performance while reducing expenses.
HAP is committed to track every submission and work every claim through to resolution. Our team of revenue cycle specialists, patient care representatives, specialty coders and call center representatives are supported by advanced technology that supports their workflow and the complex rules surrounding reimbursement. HAP best practices ensure that compliance is integrated into our operations. We supplement these policies and procedures with internal and external audits. Our comprehensive reporting helps you keep your finger on the pulse of your business and provides insight into your practice.
What We Offer
Our Medical Billing Services Model includes these capabilities
• Data Scrubbing and Payer-specific Rules processing and Demographic Verification
• Specialty-Specific Medical Coding Services (Diagnosis and Procedure)
• Eligibility Verification
• Third Party Billing
• Payment Posting and Electronic Remittance Handling
• Accounts Receivable Management
• Physician Credentialing
• Contract Variance Reporting
• Business Intelligence – Standard and Ad hoc management reports with drill-down capability
• Web Portal for Report Generation and Viewing
• Call Center for Patient Inquiry and Follow up
• Patient Payment Portal
The HAP Advantage
Our comprehensive medical billing services help you reduce your fixed expenses, while gaining access to our staff of revenue cycle specialists whose sole focus is optimizing your revenue. Using advanced technology, that queues the work, applies edits to catch errors early in the process, and keeps cycle time to a minimum, we provide a process that is proven to provide optimal, prompt reimbursement.
With HAP, you’ll partner with a medical billing company whose sole focus is to help you realize the revenue you’ve earned. You can focus on providing quality patient care.
• Reconciliation of all charges received against your service log to ensure all services rendered have been submitted for payment
• A comprehensive process that facilitates accurate, timely claims submission.
• Review and tracking of payments received from payers for accuracy and appropriateness.
• Identification of opportunities to improve practice efficiency.
• Proactive processes and knowledge workers that help you stay compliant with regulatory mandates
• Transparency into business operations through comprehensive reporting.
• Patient-friendly billing, payment portal and call center.
• An organization that is knowledgeable about all aspects of the revenue cycle and is passionate about customer service.